We accept returns on select Veils & Accessories (excluding earrings) as long as they are in their original condition, unworn, unaltered, and unwashed.

If you placed your RTW or Elope order online without the help of one of our MWL Boutique stylists, you're eligible for a refund (minus shipping costs).

If you placed your order through one of our MWL Boutiques with the support of a stylist and the item isn’t quite right, we’re happy to offer you an exchange or credit note.

Unfortunately, we are unable to accept a return or exchange on any made-to-order item due to the customised nature of these items. Since these items are specifically crafted to your unique specifications, we cannot offer refunds or exchanges once the order has been processed and completed.

Unfortunately, we are unable to accept a return or exchange on any sample items. All sample items are final sale.

To begin your return, please contact us at hello@madewithlovebridal.com within 48 hours of receiving your item. Once your return is approved, we must receive the item within 14 days (for Australian orders) or 21 days (for international orders). The item must be in its original condition—unworn, unaltered, and unwashed.

Return shipping and any customs/import taxes are the buyer's responsibility. If customs taxes are due, they will be deducted from your refund or credit note.